Shipping policy
Processing Time:
All orders are processed within 1–3 business days. Custom or made-to-order framed prints may require additional production time. Estimated processing times are displayed on the product page.
Delivery:
Orders are shipped Australia-wide using reputable courier services.
Estimated delivery times:
* Metro Areas: 2–6 business days
* Regional Areas: 3–10 business days
Delivery estimates are not guaranteed and may vary due to courier delays.
Customers will receive tracking information once their order has been dispatched.
Delivery Address:
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect addresses.
Damaged During Transit:
If your order arrives damaged, please contact us within 48 hours of delivery with photographs of:
* the damaged product
* the packaging
* the shipping label
We will assess the claim and arrange an appropriate remedy.